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Heaven-Sent Computer Services is a Grand Coulee-area business started in 2007 by Launi Ritter. Launi has extensive computer experience, having worked with them for nearly 25 years. Fifteen of those were spent working in various roles and divisions at Microsoft Corporation, most recently as a Beta Program Manager for the 2007 Microsoft Office system team.

Launi has earned a reputation as a trusted technology advisor, and is highly experienced in the following operating systems and software applications:

Operating Systems Software Applications
  • Microsoft Windows Vista
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home
  • Microsoft Windows ME
  • Microsoft Windows NT
  • Microsoft Windows 98SE
  • Microsoft Office Outlook (e-mail)
  • Microsoft Outlook Express (e-mail & newsgroups)
  • Microsoft Office Excel (spreadsheets)
  • Microsoft Office Word (letters, reports, booklets, etc.)
  • Microsoft Office PowerPoint (slide presentations)
  • Microsoft Office Publisher (newsletters, brochures, etc.)
  • Microsoft Office Access (databases)
  • Microsoft Office OneNote (taking notes)
  • Microsoft Office FrontPage (building websites)
  • Microsoft Office SharePoint Designer (building websites)
  • Microsoft Office Visio (diagrams, blueprints, floor plans, etc.)
  • Microsoft PictureIt (digital imaging, photo restoration)
  • Microsoft Digital Image Suite (digital imaging, photo restoration)
  • Microsoft Visual Basic for Applications (building custom applications in Microsoft Office applications)
  • Microsoft LiveMeeting
  • HTML editing and code troubleshooting

Launi enjoys playing the French horn, doing sleight-of-hand magic, solving Rubik’s cubes, and digital photo restoration.